@article{article, title = {{An exploration of supply chain integration in the retail product returns process}}, url = {{}}, year = {{2013}}, month = {{8}}, author = {{Bernon M and Upperton J and Bastl M and Cullen J}}, doi = {{10.1108/IJPDLM-03-2012-0060}}, volume = {{43}}, journal = {{International Journal of Physical Distribution and Logistics Management}}, issue = {{7}}, pages = {{586-608}}, note = {{Accessed on 2025/06/22}}}