TY - JOUR
T1 - Human resource management and performance in UK call centres
JO - British Journal of Industrial Relations
PY - 2006/02/16
AU - Wood S
AU - Holman D
AU - Stride C
ED -
DO - DOI: 10.1111/j.1467-8543.2006.00489.x
VL - 44
IS - 1
SP - 99
EP - 124
Y2 - 2025/07/05
ER -