@article{article, title = {{Generic balanced scorecard framework for third party logistics service provider}}, url = {{}}, year = {{2012}}, month = {{1}}, author = {{Rajesh R and Pugazhendhi S and Ganesh K and Ducq Y and Lenny Koh SC}}, journal = {{International Journal of Production Economics}}, note = {{Accessed on 2025/05/28}}}