TY - CHAP T1 - Shared services centres: A case study on a dispersed services oriented organization T2 - New Studies in Global IT and Business Service Outsourcing PY - 2011/03/14 AU - Nasir IN AU - Abbott P AU - Fitzgerald G ED - Kotlarsky J ED - Willcocks LP ED - Oshri I DO - DOI: 10.1007/978-3-642-24815-3_10 SN - 9783642248146 VL - 91 SP - 175 EP - 200 Y2 - 2025/05/29 ER -