@article{article, title = {{Impact of NHS direct on demand for immediate care: observational study.}}, url = {{http://eprints.whiterose.ac.uk/321/ }}, year = {{2000}}, month = {{7}}, author = {{Munro J and Nicholl J and O'Cathain A and Knowles E}}, doi = {{10.1136/bmj.321.7254.150}}, volume = {{321}}, journal = {{BMJ}}, issue = {{7254}}, pages = {{150-153}}, note = {{Accessed on 2025/05/25}}}