@article{article, title = {{The development of innovation capability in services: research propositions and management implications}}, publisher = {{Springer Science and Business Media LLC}}, url = {{}}, year = {{2015}}, month = {{6}}, author = {{Lillis B and Szwejczewski M and Goffin K}}, doi = {{10.1007/s12063-015-0099-z}}, volume = {{8}}, journal = {{Operations Management Research}}, issue = {{1-2}}, pages = {{48-68}}, note = {{Accessed on 2025/05/29}}}