TY - CHAP T1 - "Eldon Engineering鈥� Teaching case study T2 - 鈥淥perations Management: Producing Goods and Services鈥�, 2nd Edition, Pearson Education, Harlow, England. ISBN 0-201-39849-4 PY - 2001/01/01 AU - Simpson M AU - Henry T ED - Waters D PB - Pearson Education, Harlow, England SP - 633 EP - 635 Y2 - 2025/05/21 ER -